Hilton Cartagena Hotel, Cartagena

My stay at the hotel was a mix of positives and negatives. The rooms, though facing the water on two sides, were a bit problematic with temperature control issues and early morning disturbances. The service, especially from the helpful and friendly staff, was the highlight of our vacation. The location was extremely good overall, but the early closing time impacted beach access. The dining experience was good but could use more variety, and the facilities were sufficient.

The hotel had its highs and lows. The rooms were fantastic with a great view from the balcony, but adjusting the temperature was a struggle. The service was exceptional and made our vacation amazing, although some aspects were unfriendly. The location was convenient, with some drawbacks due to limited access and the distance to the town center. The dining experience was good, especially the fresh-cooked eggs, though the options were sometimes limited.

The hotel offers clean and comfortable rooms with great views but shows some signs of being dated. The service is generally friendly and attentive, although some lapses were noted. Its prime location provides scenic views but can be occasionally noisy. The dining options vary in quality. Overall, a mixed experience with its facilities.

I had a lovely stay at the hotel, with spacious rooms and a nice pool for both me and the kids. However, the room was a bit delayed in preparation that day, and it could have been slightly larger. The private terrace with a stunning view of the water was a real highlight.

My stay at the hotel was a mixed bag. The service was outstanding, reflecting the Colombian culture of warmth and hospitality, but the rooms were a bit dated and smaller than expected. The location was great for those seeking a quiet escape but not ideal due to its proximity to a homeless tent city. The dining experience was top-notch with delicious options, while the facilities were satisfactory overall.